PRIVACY AND SECURITY POLICY
All services provided in our store and LOVY ATELIER registered at Salacak Hacı Emin Paşa Street Apt: 10/5 USKUDAR/ISTANBUL belong to our company and are operated by our company.
Our company may collect personal data for various purposes. The data collection method and how this personal data is protected are explained in our Personal Data Policy published on our website.
Some personal data of members (name-surname, company information, telephone, address or e-mail information, etc.) are naturally collected by our store during membership transactions or by filling out various forms and surveys.
Our company may send special offers, campaigns, new product information and promotional offers to its customers and members from time to time. Our members can choose whether or not to receive such information during membership transactions or change their selections from the Account Information section after the membership transaction is completed or they can notify from the link in the information message sent to them.
Personal data transmitted electronically to our store by our members through our store or via e-mail during the confirmation process will not be disclosed to third parties outside the scope and purpose specified in the “User Agreement” concluded with our members.
Our Company stores and uses members’ IP addresses to detect system problems and resolve problems and disputes that may arise regarding the service provided. IP addresses can also be used to identify users in general and collect comprehensive demographic information.
Our Company may use this requested information for direct marketing purposes outside the scope and purposes specified in the Membership Agreement, either by itself or through its affiliates. Personal data can also be used to communicate directly with the user when necessary. Information requested by our Company or provided by the user or information regarding transactions carried out through our Store may be used by our Company and its affiliates outside the scope and purpose specified in the “Membership Agreement” without disclosing the identities of our customers. to make various statistical evaluations, create a database and conduct market research.
Our company undertakes to keep confidential information strictly confidential and private, to define this as a confidentiality obligation and to take all necessary precautions and show due diligence to ensure and maintain confidentiality, to prevent the entry of such confidential information, in whole or in part, into the public domain or unauthorized use or disclosure to any third party.
CREDIT CARD SECURITY
Our company attaches special importance to the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our systems in any way.
You should consider two points to determine the security level of the website you are entering. One of these is a small key or lock symbol at the bottom of your web browser. It indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only in line with the sales process and in accordance with your instructions. Credit card information used on our shopping sites is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and is transmitted to the bank for query. If the card's usability is approved, the shopping process continues. Since the card details are not displayed or stored by us, it is not possible for third parties to obtain this information.
The security of the payment/invoice/delivery address information of online orders placed with a credit card is checked by our Company against Credit Card Fraud. Therefore, in order for our customers' first orders to reach the supply and delivery stage, the validity of the financial information and address/phone information must first be confirmed. Our Company may contact the credit card owner or the relevant bank when necessary to check this information and information.
All information you provide during the membership phase is only accessed and changed by you. As long as you keep your member login information confidential and secret, it is not possible for others to access and change this information about you. For this purpose, 128-bit SSL is used during the membership process. It is an international encryption standard that cannot be attacked.
Internet shopping sites where the full address and phone information of the information line or customer services are provided are more preferred today. You can get detailed information about all the topics you are curious about on these websites and get more accurate information about the reliability of the company providing online shopping services.
Note: The full address and phone information of the relevant company should be found on internet shopping sites We recommend that you pay attention. Before shopping, be sure to note all the phone/address information of that store. If you do not trust, call the store before shopping and confirm its reliability. All details and business addresses of our Company are clearly written on all online shopping sites belonging to our Company.
MAIL ORDER CREDIT CARD SECURITY
Your identity and credit card information that you will send with the credit card mail order method will be stored by our Company in accordance with the Privacy/Confidentiality principle. This information and data will be stored for 60 days for any expense objections that may arise between the customer and the bank and then destroyed. If any amount other than the amount specified in the mail-order form approved by you in return for the products you send is withdrawn from your credit card, you can object to the bank and prevent the payment of this amount. Amount.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other links on our website. Our Company has no responsibility for the privacy practices and content of such websites accessed from these links. Advertisements published on our website are distributed to our users through our advertising business partners. The Privacy/Privacy Policy Principles included in this Agreement are only related to the use of our Store and do not include third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose personal data belonging to users to third parties outside the provisions of this “Privacy Policy”.
1. To comply with and comply with the applicable legal rules such as Laws, Decrees, Regulations, etc. issued by the competent judicial authority;
2. To fulfill the requirements of the “Membership Agreement” and other agreements concluded and implemented between our Store and our users;
3. Requesting information about users for the purpose of conducting a research or investigation duly conducted by the competent administrative and judicial authority;
4. In cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
Never write your credit card number and password in the e-mails you send to our Customer Services regarding any of your orders. The information in your e-mail messages can be viewed or seen by third parties. Our Company cannot guarantee the security of the information you provide in your e-mails.
WEB BROWSER COOKIES
Our Company can obtain information about users visiting the website and their use of the website through the technical communication file (Cookie). These technical communication files are small text files sent to the user's browser by a website to be kept in the primary memory. The technical communication file keeps the status and options related to the website and facilitates internet use.
The technical communication file helps to obtain statistical information about the number of people visiting the site, the purpose and frequency of a person's visit to the site, the duration of their stay on the site and to dynamically generate advertisements and content from user pages. It is specially designed for users. The technical communication file is not designed to obtain data or any personal information from the primary memory or your e-mail address. Most browsers are initially designed to accept technical communication files, but users can change their configuration to reject technical communication files or to receive notifications when technical communication files are sent.
Our company may change the provisions of this “Privacy Policy” by publishing it on the website or by sending an e-mail to users. If the provisions of the Privacy Policy change, they will come into effect on the day they are published.
For any questions and suggestions regarding our privacy policy. You can contact us using the contact information below.
LOVYATELIER
Address: Salacak Hacı Emin Paşa Street Apt:10/5 34668 USKUDAR/ISTANBUL
Phone:+90 0545 580 00 89
E-mail: info@lovyatelier.com